Get in Touch

"There was of course no way of knowing whether you were being watched at any given moment."
— George Orwell

Have a question about Sentinel? Need help with installation, configuration, or want to report a bug? We're here to help!

Average Response Times

Bug Reports

Within 24 hours

General Support

1-3 business days

Feature Requests

1-3 business days

Business Inquiries

1-2 business days

Frequently Asked Questions

How do I install Sentinel?

Check out our comprehensive installation guide with step-by-step instructions for both WordPress.org and manual installation methods.

Is Sentinel compatible with my hosting provider?

Sentinel works with any hosting provider that meets our system requirements. Most modern WordPress hosts are fully compatible.

Does Sentinel slow down my website?

No! Sentinel is designed for minimal performance impact. It logs events efficiently in the background and includes performance optimization settings.

Can I export my activity logs?

Yes! Sentinel includes CSV export functionality for compliance reporting and data analysis. Perfect for security audits.

Is Sentinel GDPR compliant?

Yes—Sentinel provides tools (IP anonymization, IP logging off, data export/deletion, role-based access, audit logs) to help you comply, but compliance still depends on how you configure and use it.

I notice some features are missing, why?

They're likely Pro-only or not enabled for your role/version (in development or permissions). Ensure you're admin and on the latest build; otherwise it's a Pro feature.

Get Early Access to Sentinel Pro

Be among the first to experience advanced features, priority support, and exclusive updates. Join our pro wishlist and we'll notify you when it's ready.

Additional Resources

Need more help? Check out these additional resources for Sentinel support and documentation.